Data privacy regulations for the use of the Heat Transfer Equipments Pvt Ltd Internet portal ↓

We would like to provide you with information concerning the collection of personal data when using the Heat Transfer Equipments Pvt Ltd Internet portal below. You can use this portal to obtain information about our company and our products, direct general queries to us, order products from our online shop and send enquiries regarding Heat Transfer Equipments Pvt Ltd products to us that you previously configured using one of our configuration tools.

Personal data refers to all data that can be linked to a person such as name, address, e-mail addresses, user behaviour.

Data privacy is extremely important to Heat Transfer Equipments Pvt Ltd and we attach great value to protecting your personal data. We will provide you with information concerning the collection, processing and use of your data below.

Type and purpose of data use and storage

It is possible to visit our websites without registering or providing other data. However, you will then not be able to send any general enquiries or requests for a non-binding offer to us or to order products from our online shop. In such a case, we only collect the following personal data that your browser transmits to our server:

IP address
Content of the request (concrete page)
Website from which the request comes
Browser
Operating system and its interface
Version of the browser software
It is a technical requirement for us to collect this data so that we are able to display our website to you as well as to guarantee you stability and security.

We only temporarily save your IP address during your use procedure; no user-related evaluation is performed.

In addition to the aforementioned data, cookies are saved on your computer when using our website. Please refer to the section entitled “use of cookies” contained in these data privacy regulations.

When contacting us via e-mail or the contact form, we save the data that you provide (your e-mail address as well as, potentially, your name and telephone number) so that we are able to answer your questions. We delete the data that we collect within this framework as soon as it is no longer necessary for use to save it or we restrict the processing of it if there are legal obligations for us to retain it.

Logging on as a registered customer to one of our configuration tools requires the collection, saving and use of the following personal data

Your name
You company name, industry and address
Your Company e-mail and phone number
The link to your LinkedIn profile, in case you chose this service for registration
Other data which can be linked to you should also be considered personal data. Examples include your individual configuration of Heat Transfer Equipments Pvt Ltd products or your username, the associated password and the date and time of your last login.

If you would like to place an order in our online shop, you are required to provide your personal data that we need to process your order so that we can conclude the contract. The mandatory information required for the processing of the contract is highlighted; further details are voluntary. We only process the data that you provide in order to process your order. For this purpose, we can forward your payment data to our house bank.

Due to commercial and tax provisions, we are obliged to save your address, payment and order data for a period of ten years once you have placed an order. However, we restrict processing of this data after a period of two years. This means your data will only be used to comply with legal obligations.

Transmitting personal data to third parties

If we use an external service provider in order to process your enquiry, this is performed on our behalf within the context of contract data processing. Personal data is only transmitted to third parties if this is required to initiate or process the contract or you have provided explicit consent to this beforehand.

If you send us general enquires or enquiries regarding Heat Transfer Equipments Pvt Ltd products that you have previously configured on one of our configuration tools, you consent to your provided personal data being transmitted to the respectively applicable Heat Transfer Equipments Pvt Ltd. This company will only use your personal data for the stated purposes stated in these data privacy regulations.

Newsletter

With your consent, you can subscribe to our newsletter that we send to you to notify you about our products or current offers or provide you with e-mails containing technical information.

The only mandatory disclosure required for the delivery of the newsletter is your e-mail address. Following your confirmation, we save your e-mail address in order to deliver the newsletter. The legal basis is Art. 6, Para. 1 S. 1 lit. a of the GDPR.

You can withdraw your consent to the delivery of the newsletter at any time and unsubscribe to the newsletter. You can clarify the withdrawal by selecting the respective option in your account, by clicking on the link provided in each newsletter e-mail or by sending a message to the contact address provided in the imprint.

We use the data obtained in this manner to create a user profile in order to provide you with a newsletter that is tailored to your individual interests. In doing so, we record when you read our newsletter, which links you click on in the newsletter and use this information to derive your personal interests. We link this data to your actions on our website. You can withdraw consent to this tracking at any time by clicking on the special link provided in each e-mail or by contacting us via other means. The information is saved for as long as you subscribe to the newsletter. Once you have unsubscribed from the newsletter, we only save your data statistically and anonymously.

Right to information/withdrawal/blocking/deletion

In terms of your personal data, you have the following rights:

Right to information,
Right to correction, blocking or deletion
Right to processing restriction
Right to opposition of processing
Right to data transmissibility
In order to do so, please send an e-mail to info(at)heattransferequipments.com or write to Heat Transfer Equipments Pvt Ltd, Palathurai, Coimbatore, India.

Please also contact the following addresses if you have any further questions, suggestions or comments regarding data protection at Heat Transfer Equipments Pvt Ltd.

Changes to the data privacy regulations

Heat Transfer Equipments Pvt Ltd may change these data privacy regulations in accordance with the applicable data protection laws at any time without prior notice. Therefore, you should regularly visit this site to obtain information regarding the current status.